Delivery Policy

At HOMOPLANS, we are dedicated to providing you with high-quality real estate marketing solutions that enable you to visualize and get more leads. This Delivery Policy outlines the process and expectations for the delivery of our digital products.

 

1. Order Confirmation:

Upon successful completion of your order, you will receive an order confirmation email that includes details of your project.

 

2. Delivery Format:

Our digital products are delivered in electronic formats such as PDF or JPG files, which can be easily accessed and viewed on compatible devices.

 

3. Delivery Timeframes:

After your payment is processed and verified, you will be redirected to download links to access your purchased digital product.

Digital products are typically delivered within 24 business hours after your order is confirmed, except during weekends and holidays.

 

4. Access Instructions:

The download link(s) will be provided in the delivery email or attached to it. Simply click on the link(s) to initiate the download process.

Make sure to save the downloaded files to a secure location on your device.

In case you do not receive our email with the delivery timeframe, please check the spam folder in your email software.

 

5. File Compatibility:

Our digital products are provided in standard file formats to ensure compatibility with popular design software and viewing applications.

It's important to ensure you have the necessary software or tools to open and view the downloaded files.

 

6. Technical Support:

If you encounter any technical difficulties while downloading or accessing your files, please contact our customer support team. We are here to assist you and ensure a smooth experience.

 

7. Receiving Updates:

If we make updates or revisions to the digital product you've purchased, we will notify you via email and provide instructions on how to access the updated files.

 

8. Copyright and Usage:

Our digital products are protected by copyright laws. They are intended solely for your use in real estate marketing and listing reference.

Reproduction, distribution, or modification of our digital products without proper authorisation is strictly prohibited.

 

9. Customer Satisfaction:

We take pride in delivering accurate and high-quality digital products. If you have any concerns about the content or quality of the product you receive, please let us know. We strive to ensure your satisfaction.

​

-By placing an order for our products, you acknowledge and agree to comply with the terms outlined in this Delivery Policy. We appreciate your trust in HOMO Plans, and we look forward to assisting you in creating your ideal home space and market listings.

 

-If you have any questions or require further assistance, please don't hesitate to contact our customer support team.